Check out some of the frequently asked questions about Carenta Carenta Car Hire.
The driver must hold a valid driving license issued at least one year before the rental commencement. If your license has been issued abroad it is necessary to have an International Drivers Permit – IDP.
We offer you free of charge the first two drivers. Any further drivers are being charged for 3 Euros per day.
We offer you at a minimum extra child seats, GPS etc. (subject to availability)
Besides cash you can either pay cash or with credit – debit card (We regret that we do not accept American Express)
All our cars have full insurance (Collision Damage Waiver) with an excess (driver's risk) that depends on car category. During the rental a credit card guarantee is required for the excess. In case no credit card is available there is also the option of FDW insurance with no excess. In both cases (CDW και FDW) do not cover damages to the wheels, windshield, glasses as well as the lower part (floor) of the car.
No. Crossing the Greek borders is strictly forbidden as well as ferrying the car without the lessor company’s prior written authorization.
In case of an accident or damage you need to inform our offices immediately. Please remain close to your vehicle until you get assistance. Our company will send assistance at the earliest.
Car reservation requests are related to the car category and not specific model. In case a specific model is not available and under specific conditions our company can offer you a bigger car with no extra charges.
When returning the car you need to make sure to have the same amount of fuel as when provided. Please note that no money refunds can be offered for cars being returned with extra fuel.
Any Traffic fines, as well as any related administrative sanctions, imposed due to a breach of Road Traffic Legislation within the duration of the lease term, shall be exclusively borne by the Lessee. In case our company is notified after the expiry of the lease agreement term, Police Authorities and Government shall request the Lessee’s personal information from the our company, while a copy of the fine/ticket shall be sent via post to the Lessee’s address. In the event of the vehicle being stopped, (e.g due to the removal of the registration plates), the lessee is charged with the daily pre-agreed price for the duration of the immobilisation.
